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Compassion Fatigue, Vicarious Trauma and Burnout
Service providers working with immigrants and refugees experience a sense of satisfaction and fulfillment as they support the settlement and integration of their clients. However, due to the nature of being in the helping profession and hearing information and experiences of our clients over time can also lead to fatigue and burnout. The objectives of this webinar are to understand the signs and symptoms of compassion fatigue, vicarious trauma and burnout, and provide prevention and intervention strategies that can be used at the individual and organizational levels.

After attending this webinar, attendees will be able to:
• Describe risk factors for compassion fatigue and secondary trauma
• Recognize warning signs of compassion fatigue and secondary trauma
• Apply prevention and management strategies

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Les prestataires de services qui travaillent auprès d’immigrants et de réfugiés éprouvent un sentiment de satisfaction et d’accomplissement lorsqu’ils facilitent l’établissement et l’intégration de leurs clients. Cependant, étant donné la nature même de la profession de soignant, au fil du temps, le fait d’entendre les témoignages et les expériences de nos clients peut aussi engendrer fatigue et épuisement. Les objectifs de ce webinaire sont de comprendre les signes et symptômes de la fatigue de compassion, du traumatisme vicariant et de l’épuisement professionnel, et de fournir des stratégies de prévention et d’intervention qui peuvent être utilisées aux niveaux individuel et organisationnel.

Après avoir assisté à ce webinaire, les participants seront en mesure :
• de décrire les facteurs de risque associés à l’usure de compassion et au traumatisme secondaire;
• de reconnaître les signes avant-coureurs de l’usure de compassion et du traumatisme secondaire;
• d’appliquer des stratégies de prévention et de gestion.

Aug 11, 2021 01:00 PM in Eastern Time (US and Canada)

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Speakers

Aamna Ashraf
Manager, Health Equity @CAMH
Aamna Ashraf is Manager of Health Equity at the Centre for Addiction and Mental Health (CAMH). She is an experienced professional in the areas of program and policy implementation, stakeholder development and partnerships. As an advocate for health equity, Aamna leads the award winning Immigrant and Refugee Mental Health Project and serves as one of Ontario's Health Equity Impact Assessment Champions. Aamna holds a Master’s Degree in Education (Counselling Psychology) and has worked in the not for profit sector for over 25 years. In her current role at CAMH she manages staff whose portfolios include interpretation services for the hospital, research and evaluation on numerous research grants, culturally adapted CBT, sociodemographic data collection, and health equity education/training which includes the IRCC funded national immigrant and refugee mental health project.
Chantel Spade
Communications Coordinator, Immigrant and Refugee Mental Health Project @CAMH
Chantel Spade is the Communications Coordinator for the Immigrant and Refugee Mental Health Project in the Office of Health Equity at the Centre for Addiction and Mental Health. She holds a MA in Immigration and Settlement, and Doctoral Candidacy in Policy Studies from Ryerson University. Her research has included the critical assessment of policy options for refugee claimants who have had their claim denied, and the impact of mental health on the refugee determination process. She has also worked as a research assistant for the Ryerson Centre for Immigration and Settlement and has volunteered at various refugee reception centers.