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Navigating Online Communications: Essential Tips for Healthcare and Settlement Service Providers
With working from home measures still in place, organizations have quickly pivoted their face-to-face working practices to online environments. This shift has brought new challenges with communicating with colleagues and clients online such as technology, language and engagement. In this interactive webinar, the communications and speaking experts at OVATION will walk you through their 3-point ‘SPA’ strategy for effective online communications. You’ll walk away with practical tips you can immediately implement while working with your colleagues and clients including:

• Putting your ‘best face forward’ on camera
• How to engage and gain rapport with your clients in an online environment
• Harnessing effective speaking skills
• Special considerations when communicating with Canadian newcomers online
• And much more!

Prepare to laugh while you learn! You will receive a follow-up Video Conference Presentation Checklist that will help you continue to enhance your online communication and presentation skills. This session will be presented in English.

Sep 30, 2020 01:00 PM in Eastern Time (US and Canada)

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Natalie Graham.